Rugs USA Reviews

Rugsusa.com offers a wide range of area rugs at various price points, catering to different budgets and preferences. Customers can find discount rugs and floor rugs in multiple sizes, including custom, oversize, large, medium, small, and runners. The website features a selection of best sellers, such as the Keyara Spill Proof Washable Rug priced at $79, the Melrose Checked Rug at $88, and the Perfect Handwoven Jute-Blend Rug discounted to $44 from $67. Additionally, there are designer collaborations and exclusive collections that elevate any space. For those seeking affordability, there is a dedicated section for rugs priced at $99 and under, offering a variety of styles including modern, vintage, and washable rugs. The store claims to offer incredible pricing, fast, free carbon offset shipping, and an easy, 30-day return policy. With over 25 years in business, Rugs USA emphasizes its commitment to quality and customer satisfaction, boasting a vast assortment of rugs designed to meet diverse style needs and ensure long-lasting appeal.

Rugsusa.com is renowned for its best-selling rugs and customer-centric services. Among the popular products, the Keyara Spill Proof Washable Rug stands out for its practicality and affordability, priced at $79. The Melrose Checked Rug is another favorite, available at $88, and the Perfect Handwoven Jute-Blend Rug is noted for its discount from $67 to $44. The Veronica Wool Braided Rug and the Anette Block Striped Rug are also among the top choices, with prices slashed to $59 and $40 respectively. Services that enhance the shopping experience include custom rug options, fast, free carbon offset shipping, and an easy, 30-day return policy. The company's commitment to quality is evident in its exclusive designer collaborations and a wide range of styles from modern to vintage and washable rugs. With over 25 years of experience, Rugs USA has established itself as a trusted retailer, offering a vast selection of rugs to suit various tastes and design needs.

Rugsusa.com accepts a variety of payment methods to accommodate customers' preferences. The options include all major credit cards, Paypal, Apple Pay (for US customers only), and Pay Monthly by PayPal (also for US customers only). It's important to note that the website can only accept one form of payment per order. For Canadian customers, it's worth mentioning that Apple Pay and Pay Monthly by PayPal are not available options. Refunds are processed to the original form of payment and cannot be redirected to a different payment method.

Rugsusa.com has a 30-day return policy for most purchases shipped within the contiguous United States, Alaska, Hawaii, and Puerto Rico. Returns must be shipped using a Rugs USA-provided return label, and the products must be in the same condition as delivered. The return process is initiated through the company's return center, and while shipping for purchases is free, the cost of return shipping is not covered and will vary based on the product. This cost is displayed upon processing the return and is deducted from the refund amount. Refunds are processed within 3-5 business days after the return is received. It is important to note that Custom by Rugs USA purchases are final sale and ineligible for return. For Canadian customers, returns are currently not accepted. As for the shipping policy, Rugs USA offers fast, free carbon offset shipping on purchases, emphasizing their commitment to sustainability.